Residents and business owners who sustained losses during the August flooding can begin applying for assistance at  https://www.disasterassistance.gov/  or by calling the Federal Emergency Management Agency (FEMA) at 1-800-621-3362.

When applying for assistance, make sure:

• You upload your documents online by visiting https://www.disasterassistance.gov/
• Your damaged home is your primary residence. 
• You haven’t received assistance for the same losses from another source, including insurance. 
• You are able to be reached by FEMA at the contact information you provide in the application.

What information you need to provide when applying:

• Your contact information, including email address. 
• Your address at the time of the disaster and the address where you are now staying. 
• Your social security number. 
• A general list of damage and losses. 
• Banking information, if you choose direct deposit. 
• If you have insurance, please provide your policy number or the name of your agent and insurance company.

For help with your application or to apply by phone, call the FEMA Helpline:

• 1-800-621-3362
• If you use a video relay service (VRS), captioned telephone (CTS), or other service, give FEMA your number for that service.

If you disagree with FEMA’s decision, you may appeal:

• Online at  https://www.disasterassistance.gov/
• In person at a Disaster Recovery Center, which will be announced in coming days.   
• Or by mail or fax. 

For more information on the disaster assistance process, visit https://www.disasterassistance.gov/